Business Operations and Executive Support Coordinator

The Story Mob is the world’s leading communications consultancy focused on gaming culture, competitive esports and digital entertainment. We work with brands, teams and publishers to shape meaningful communications and to have authentic conversations with gaming fans. This is the most exciting and fastest-growing culture in the world - and communications are helping shape the future of it. We’re headquartered London and our clients span the globe.

We’re a hungry and ambitious company, where each team member wears a lot of hats and the ceiling for growth is sky-high. Our culture is open-minded, fast and flexible where great ideas are celebrated and you’re free to execute them and learn new skills.

Business Operations & Executive Support Coordinator

The Story Mob is a leading strategic communications agency for gaming, esports, and digital culture. We help brands, publishers, and creators tell stories that matter — the ones that connect communities, shape conversations, and move the industry forward. From global esports tournaments to the biggest names in gaming, we’ve been behind some of the most high-profile moments in the space.

The Role:

We’re looking for a Business Operations & Executive Support Coordinator to be the organisational backbone of our leadership team. In this part-time (24 hours/week) role, you’ll work closely with our Managing Director and CEO to keep our operations running smoothly and free up their time for strategic priorities.

This is a hands-on, detail-focused position where you’ll take ownership of key administrative processes — from travel bookings and expense reports to vendor management and scheduling — while anticipating needs before they become bottlenecks.

What You’ll Do:

• Executive support: Manage calendars, coordinate meetings, and handle day-to-day administrative tasks for the CEO and Managing Director.
• Travel & logistics: Arrange travel itineraries, book accommodation, and coordinate event schedules.
• Finance admin: Process and track expenses, manage invoices, liaise with accounting, and support budget tracking.
• Purchasing & vendor coordination: Source suppliers, manage orders, and track deliveries.
• Document & data management: Maintain and organise contracts, presentations, and other operational documents.
• Operational projects: Assist with ad hoc projects to improve internal workflows and team efficiency.

What We’re Looking For:

• Proven experience in administrative, operations, or executive assistant roles.
• Excellent organisational and time management skills.
• A proactive problem-solver who anticipates needs and takes initiative.
• Strong communication skills and a professional, discreet approach.
• Proficiency with office and productivity tools (Google Workspace, Excel/Sheets, Slack, etc.).
• Experience working remotely and managing priorities independently.
• Interest in gaming, esports, or entertainment a plus - but not required.

Why You’ll Love Working Here:

• A role where your impact is felt daily by the leadership team.
• Flexibility to work remotely from anywhere.
• A front-row seat to the world of global gaming and entertainment.
• A small, collaborative team with big ambitions.

Contract: Part-time, 24 hours/week, with option to increase hours if workloads demand it Location: Fully remote Reports to: CEO & Managing Director